Privacy Policy

Your privacy matters to us at zenitharacos

Last Updated: March 15, 2025

Information We Collect

When you interact with zenitharacos's financial analysis platform, we collect various types of information to provide you with personalised services and maintain platform security. This includes data you provide directly and information collected automatically through your use of our services.

Personal Information

  • Full name, email address, and contact details during account registration
  • Professional credentials and employment information for verification purposes
  • Payment information processed through secure third-party providers
  • Communication preferences and subscription settings

Usage and Technical Data

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on platform, and interaction patterns
  • Search queries and content preferences within our platform
  • Session recordings for security and improvement purposes

We employ industry-standard security measures to protect all collected information and never sell your personal data to third parties for marketing purposes.

How We Use Your Information

Your information enables us to deliver tailored financial analysis tools and maintain a secure, efficient platform. We process your data for specific business purposes that directly benefit your user experience.

  • Provide access to financial analysis tools and personalised content recommendations
  • Process subscription payments and manage your account settings
  • Send important updates about platform changes, new features, and security notices
  • Improve our services through analytics and user feedback analysis
  • Comply with Australian financial regulations and legal requirements
  • Prevent fraud, unauthorised access, and maintain platform security

We never use your personal information for automated decision-making that significantly affects your access to services. All major account decisions involve human oversight.

Our data processing activities align with Australian Privacy Principles and international data protection standards. We regularly review our practices to guarantee compliance with evolving regulations.

Data Sharing and Disclosure

zenitharacos maintains strict controls over data sharing. We only share your information when necessary to provide services, comply with legal obligations, or protect legitimate interests.

Authorised Third-Party Services

  • Payment processors for subscription and transaction handling
  • Cloud infrastructure providers for secure data storage and platform hosting
  • Analytics services to understand platform usage and improve user experience
  • Customer support tools to provide efficient assistance

All third-party partners undergo rigorous security assessments and must comply with our data protection standards. We maintain data processing agreements that limit how partners can use your information.

We may disclose information when required by Australian law, court orders, or regulatory authorities. In such cases, we notify affected users unless legally prohibited from doing so.

Your Privacy Rights

Under Australian Privacy Act 1988 and applicable data protection laws, you have significant control over your personal information. We provide accessible methods to exercise these rights.

Access and Correction

Request copies of personal information we hold about you, and ask us to correct inaccurate or incomplete data. We respond to access requests within 30 days.

Data Portability and Deletion

Export your data in commonly used formats or request permanent deletion of your account and associated information. Some data may be retained for legal compliance.

Marketing Communications

Opt out of marketing emails at any time through unsubscribe links or account settings. Essential service communications may still be sent for security and account management.

To exercise any privacy rights, contact our privacy team at info@zenitharacos.com with your request and identity verification. We aim to resolve all privacy inquiries promptly and transparently.

Data Security and Retention

Protecting your information is fundamental to our operations. We implement comprehensive security measures covering technical, physical, and administrative safeguards.

  • End-to-end encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Staff training on data protection and privacy practices
  • Incident response procedures for potential security breaches

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Account data is typically deleted within 90 days of account closure, except where longer retention is required by law.

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide clear guidance on protective steps to take.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality, analyse usage patterns, and personalise your experience. You can control cookie settings through your browser preferences.

Essential Cookies

Required for basic platform functionality, security, and session management. These cannot be disabled without affecting service availability.

Analytics and Performance

Help us understand how users interact with our platform and identify areas for improvement. You can opt out through browser settings or our privacy preferences centre.

We do not use cookies for cross-site tracking or sharing data with advertising networks. Our cookies are designed to respect your privacy while enabling optimal platform performance.

International Data Transfers

While zenitharacos operates primarily within Australia, some of our trusted service providers may process data internationally. We maintain strict safeguards for any cross-border data transfers.

All international transfers comply with Australian Privacy Principles and include appropriate contractual protections. We assess the privacy laws of recipient countries to guarantee adequate protection levels.

You can request information about specific international transfers affecting your data by contacting our privacy team. We're committed to transparency about where and how your information travels.

Changes to This Policy

We periodically update this privacy policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent platform notices.

Continued use of zenitharacos's services after policy updates constitutes acceptance of revised terms. We encourage regular review of our privacy practices to stay informed about how we protect your information.

Previous versions of this policy are available upon request for your reference and comparison purposes.

Contact Our Privacy Team

Questions about this privacy policy or our data practices?

Email: info@zenitharacos.com

Address: 23 Samantha St, Townsville QLD 4815, Australia

Phone: +61 412 613 097